Need help?

Get in touch.

For anything regarding existing orders, you may find a faster answer on our Refunds, Pauses & Changes page.

What to contact us about

  • Questions before getting started
  • Help with an existing book or order
  • Press, partnerships, or thoughtful collaborations
  • Feedback on the experience

What we can’t help with here

  • Requests to rush or reopen completed books
  • Technical support for third-party platforms
  • Custom writing or editing requests outside the scope of the product

We typically respond within 1–2 business days.