Need help?
Get in touch.
For anything regarding existing orders, you may find a faster answer on our Refunds, Pauses & Changes page.
What to contact us about
- Questions before getting started
- Help with an existing book or order
- Press, partnerships, or thoughtful collaborations
- Feedback on the experience
What we can’t help with here
- Requests to rush or reopen completed books
- Technical support for third-party platforms
- Custom writing or editing requests outside the scope of the product
We typically respond within 1–2 business days.
